General Questions

How long does it take for DNS changes to take effect?
When you make changes to your dns settings, it is immediate - but may take a while to "propagate" (filter through) the Internet.  The changes are...
Wed, 19 Jul, 2017 at 11:35 AM
I can receive mail, but I can't send anything
If you are having trouble sending mail, but you can receive mail fine, this implies that your computer can't make an outgoing connection to whatever out...
Wed, 19 Jul, 2017 at 11:36 AM
I have updated my nameservers but I still cannot see my domain.
After making dns changes such as updating nameservers you will need to wait for up to 48 hours for the changes to propagate through the global dns system.  ...
Wed, 19 Jul, 2017 at 11:41 AM
I keep being logged out of domain management
If you are being taken back to the login page for domain management when clicking anything after logging it is due to your internet browser.  You will nee...
Wed, 19 Jul, 2017 at 11:42 AM
I've got a renewal notice. How do I renew?
To renew any Enetica domain simply click here this will take you to the transfer/renew page. Type in your domain name and follow the instructions.  If yo...
Wed, 19 Jul, 2017 at 11:43 AM
What is DNS? What are primary and secondary name servers?
dns stands for domain name Server, which is a computer responsible for translating domain names into IP addresses. It also provides details of the mail ser...
Wed, 19 Jul, 2017 at 11:44 AM
What is domain parking? How do I set it up?
Domain parking gives your domain a temporary home while you work out what you want to do with your domain name. It's similar to URL forwarding - but de...
Wed, 19 Jul, 2017 at 11:46 AM
What is WHOIS?
WHOIS is a searchable database maintained by registries that contains information about domain name registrations.  Every domain name is listed in a WHOIS ...
Wed, 19 Jul, 2017 at 11:48 AM
Who can see my contact details?
The admin, technical and billing contacts are made publicly available via a global WHOIS database. This is a universal requirement of domain name registra...
Wed, 19 Jul, 2017 at 11:50 AM
Who is auDA?
The au Domain Administration (auDA.org.au">auDA) is the Australian Government endorsed regulatory body of the .au domain space.  They develop and i...
Wed, 19 Jul, 2017 at 11:50 AM