General Questions

Can I access my database remotely?
As it stands, we do not allow remote access to our database servers, as this presents a significant security vulnerability to both our server, and to our cu...
Wed, 19 Jul, 2017 at 11:12 AM
Can I change my password?
Yes. This is done through domain management. Once logged in click on "Password". In order to change your password you must know your existing pas...
Wed, 19 Jul, 2017 at 11:12 AM
Can I move .com and .net domains to Enetica?
Yes. Provided the transfer is approved by the current registrar and the authorisation email is responded to. To transfer a .com .net .org .biz or .info p...
Wed, 19 Jul, 2017 at 11:13 AM
Help! I have lost some of my data! Can I get it back?
You are able to run your own backups via the cPanel interface that is provided to you at http://www.yourdomain.com.au:2082/ If you have not performed your o...
Wed, 19 Jul, 2017 at 11:17 AM
How do I delegate/redelegate my domain name?
To delegate a domain you must assign the appropriate name servers to the domain. After logging into Domain Management click on "Nameservers" and t...
Wed, 19 Jul, 2017 at 11:19 AM
How do I set up a mailbox with my domain?
A domain does not include any storage space. Therefore, if you need to have one or several proper mailboxes set up on your domain, you will need to purchase ...
Wed, 19 Jul, 2017 at 11:25 AM
How do I update the contact details of my domain?
To update the contact details of your domain, please visit the Management section of the Enetica website, located at https://www.enetica.com.au/man.cgi . On...
Wed, 19 Jul, 2017 at 11:27 AM
How do I view the current contact details for my domain?
To view your current contact details, please visit http://www.enetica.com.au/default.cgi?action=whois and type in your domain name into the input box. To...
Wed, 19 Jul, 2017 at 11:28 AM
How do I view the current contact details for my domain?
To view your current contact details, please visit http://www.enetica.com.au/default.cgi?action=whois and type in your domain name into the input box. To ...
Wed, 19 Jul, 2017 at 11:30 AM
How long does it take for a renewal to take effect?
If the domain name is already with Enetica and no transfer is required the renewals are immediate. If you are unsure as to whether or not your domain is ...
Wed, 19 Jul, 2017 at 11:31 AM